Refund policy

At Sticker Splash, every order is made especially for you through our print-on-demand production partner. Because our products are custom-made after an order is placed, we generally do not accept returns or refunds for change of mind, incorrect selections, or ordering the wrong product.

However, if your order arrives damaged, defective, misprinted, or incorrect, we want to make it right.

Damaged, defective, or incorrect orders

If your order arrives damaged, defective, or contains the wrong product, please contact us within 14 days of delivery at stickersplashh@gmail.com

Please include:

• Your order number
• A clear description of the issue
• Clear photos of the product and packaging

After reviewing the issue, we may offer a replacement or refund, depending on the circumstances..

Lost orders

If your order is lost in transit, please contact us so we can investigate the shipment and determine the appropriate resolution.

Incorrect address

Please make sure your shipping address is correct before completing your purchase. If an order is returned because an incorrect or incomplete address was provided, we may be unable to offer a refund. If a replacement is possible, additional shipping costs may apply.

Order cancellations

Because our products are made to order, orders may enter production shortly after purchase. Cancellation requests must be made as soon as possible and are not guaranteed once production has begun.

Refunds

If a refund is approved, it will be issued to the original payment method. Please allow your payment provider's processing time for the refund to appear.

We want you to love your Sticker Splash order. If something isn't right, please reach out to us and we'll do our best to resolve it.